Политика конфиденциальности

Last updated: September 13, 2026
Glostar Cleanroom respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit https://glostarcleanroom.com/, submit an inquiry, request a quotation, or communicate with us about our products and services.
This website is operated by Shandong Apex Metal Products Co., Ltd., referred to in this policy as “we,” “us,” or “our.”

1. Information We Collect

Depending on how you interact with us, we may collect:
– Contact and business information: Your name, email address, telephone number, company name, job title, and country or region.
– Inquiry and project information: Product interests, project location, specifications, quantities, delivery requirements, and information included in your messages or submitted documents.
– Communication records: Correspondence concerning quotations, samples, technical questions, orders, and customer support.
– Technical information: IP address, browser type, device information, pages visited, referring pages, and access times, where collected through website logs or cookies.
Please provide only information relevant to your inquiry. Avoid submitting sensitive personal information or personal details about others unless necessary and you are authorized to share them.

2. How We Use Your Information

We use personal information, as relevant, to:
– Respond to inquiries and provide product information.
– Assess project requirements and prepare quotations.
– Provide technical consultation and customer support.
– Coordinate samples, orders, delivery, and after-sales services.
– Maintain business communications and customer records.
– Operate, secure, troubleshoot, and improve our website.
– Understand website usage, subject to applicable consent requirements.
– Send relevant marketing communications where permitted by law and, where required, with your consent.
– Comply with legal obligations and establish, exercise, or defend legal claims.
Providing information is voluntary. However, without sufficient contact details or project information, we may be unable to respond to your request or prepare a quotation.

3. Legal Grounds for Processing

Where applicable law requires a legal basis, we process personal information on the following grounds:
– Contractual necessity: To take steps at your request before entering into a contract with you or to perform that contract.
– Legitimate interests: To respond to business inquiries, communicate with company representatives, manage business relationships, and maintain website security, where these interests do not override your rights.
– Consent: For activities requiring your consent, including certain marketing communications and non-essential tracking technologies.
– Legal obligations: To comply with applicable legal and regulatory requirements.
Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before withdrawal.

4. Cookies and Similar Technologies

Our website may use cookies and similar technologies to support website functionality, remember preferences, and, where enabled, understand visitor activity or measure marketing performance.
Where required by applicable law, we will request your consent before using non-essential cookies or similar technologies. Any consent request will provide information about the relevant purposes and available choices.
You can manage cookies through your browser settings and, where available, the website’s cookie controls. Blocking certain cookies may affect website functionality. You may also contact us with questions about the technologies used on our website.

5. How We Share Information

Where necessary for the purposes described in this policy, we may share relevant personal information with:
– Service providers: Providers supporting website hosting, IT systems, business email, customer records, and related operational services.
– Group companies and business partners: Where their involvement is necessary to assess your requirements, prepare a quotation, or support a project.
– Order and delivery partners: Logistics providers and other parties involved in fulfilling an order.
– Professional advisers and authorities: Where disclosure is required by law or necessary to protect legal rights.
We limit disclosures to information relevant to the recipient’s role and apply appropriate safeguards where required by applicable law.

6. International Processing

We are based in China. When you submit an inquiry or otherwise communicate with us, your information may be received, accessed, and processed in China. Service providers involved in supporting our operations may process information in other countries.
These countries may have data protection rules that differ from those in your country. Where applicable law requires safeguards for international transfers, we will use an appropriate lawful transfer mechanism. You may contact us for information about safeguards relevant to your personal information.

7. Data Retention

We retain personal information for as long as necessary for the purposes described in this policy.
The retention period depends on the type of information and the reason it was collected:
– Inquiry records: For the period needed to respond to your request and manage related project discussions or follow-up.
– Customer and order records: For the duration of the business relationship and any additional period required for accounting, warranty, legal, or dispute-resolution purposes.
– Marketing contact information: Until you withdraw consent or opt out, or until the information is no longer needed. We may retain a limited record of your opt-out request to respect your preferences.
– Technical records: For the period reasonably necessary for website operation, security, and troubleshooting.
When personal information is no longer needed, we will delete or anonymize it, subject to applicable legal requirements.

8. Information Security

We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Access to personal information is limited to people who need it for their work. However, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

9. Your Rights and Choices

Depending on your location and applicable law, you may have the right to:
– Request access to your personal information.
– Request correction of inaccurate or incomplete information.
– Request deletion of your information.
– Object to or request restriction of certain processing.
– Request a portable copy of your information.
– Withdraw consent where processing relies on consent.
– Lodge a complaint with the relevant data protection authority.
To exercise your rights, contact us at catherine.yu@cnapex.net. We may need to verify your identity before responding and will handle requests within the period required by applicable law.
You may opt out of marketing communications by following the unsubscribe instructions, where provided, or by contacting us. Opting out does not prevent us from sending communications necessary to respond to your inquiry or manage an existing order.

10. Third-Party Websites and Services

Our website may contain links to third-party websites or services. If you follow these links or communicate through a third-party platform, that provider’s privacy policy may also apply.
We are not responsible for the privacy practices of independent third parties. Please review their policies before providing personal information.

11. Children’s Privacy

Our website is intended for business users and is not directed at children. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or applicable requirements. Updates will be posted on this page with a revised “Last updated” date.
Where required by law, we will provide additional notice of significant changes.

13. Contact Us

If you have questions about this Privacy Policy or wish to submit a request concerning your personal information, please contact:
Glostar Cleanroom
Website operator: Shandong Apex Metal Products Co., Ltd.
Address: No. 377, Gaoqi Road, High-tech Zone, Binzhou City, Shandong Province, China
Email: catherine.yu@cnapex.net
Website: https://glostarcleanroom.com/